The English Course

Samples and orders

Q: How much does The English Course cost?
A: The full price for textbooks in this series is ¥2499. DVD sets (DVD 1 & 2) are ¥700 and CD sets are ¥500. Discounts are available for volume orders.

Q: Is the textbook available for sale separately?
A: Yes, all components of each title in the series is available seperately. However, most teachers choose to order the complete package and we think that makes the best sense as there is strong integration between the components.

Personnel

Q: I am interested in working with you (as a sales rep/author/etc). Is it possible?
A: It may be. Please tell us more about yourself and what you have in mind.

Pedagogy

Q: You say this course is for EFL students in universities and colleges. Does that mean it's not suitable for anyone else?
A: No. It is certainly suitable for other learners. It is especially suitable to anyone in early adulthood. Some content is related to adult-oriented topics such as alcohol and relationships (nothing intimate, though).

Q: Is this an American English or British English course?
A: We consider it to be international English. The language and accents in Speaking Starter and Speaking Book 1 are international, but the spelling in Speaking Starter, Speaking Book 1 and Writing Book 1 is British English.

Support

Q: What kind of support do you offer?
A: We will try to support you in whatever way we can. We try to offer support as quickly as possible, as fully as possible, and for however long it takes to sort out your problem. Generally, problems can be resolved quuickly. Support is primarily given via email. Telephone-based support can also be arranged. We're also working on more downloadable text, video and audio support materials.

DVD & CD

Q: What format is the DVD?
A: The DVD is a DVD-R single layer, single-sided disc. It is region free. The video content is in NTSC format. The disc should play in any standalone DVD player or any computer equiped with a DVD-R compatible DVD drive, manufactured in the last few years.

Q: I do not have access to a DVD player. Is there a a version on VHS video cassette?
A: Sorry, no. There is a version on CD, however.

Q: What is the difference between the DVD and CD versions, apart from price?
A: The CD contains everything that could be included that did not need to be seen. Instead of video clips, there are audio clips. Unfortunately, some things could not be brought from the DVD to the CD, such as slideshows, interactive quizzes, subtitles anything requiring a DVD menu to operate.

Q: Can I put your DVD and CD materials on my university's server?
A: We're a bit cautious about that sort of thing, but thanks for asking in advance. We may agree to this, but we need to discuss it with you in detail first.

Textbooks

Q: I bought a used textbook from my friend. The username and password in the back of the book doesn't work. What should I do?
A: Usernames and passwords are valid for one year and are not transferrable from person to person. You need to purchase a new username and password.

Q: I bought the textbook last year, but didn't go to class or use the book and failed the course. Now I have to do the course again, but my username and password is out of date. Do I have to buy a new book?
A: No, we'll give you a new username and password. Please go to class this time!

Web site

Q: I can't log in. What should I do?
A: If your username and password is up-to-date (the first 4 digits of the username should be this year), then make sure you are typing the password correctly. The password is case-sensitive. Also, some letters and numbers can be confused with each other, such as 1 and l, 0 and O. If you continue to have trouble, please contact us and we will help you.

Q: I am trying to start using The Study Centre for the first time. I have to enter an enrollment key. What is that?
A: Your teacher should be able to tell you the enrollment key. If your teacher does not know it or is not sure, please ask your teacher to contact us.

Other

No questions have been submitted in this area at present.